InboundOutboundMultilingualCRM-ConnectedProduction-Grade

AI That Answers,
Books & Converts
Every Call.

Enterprise AI voice agents that handle inbound calls, run outbound campaigns, book appointments, qualify leads, and resolve customer issues, sounding indistinguishable from your best human rep.

62%
Calls Resolved Without Humans
<1s
Answer Time, Every Call
40+
Languages Supported
8 wks
Typical Time to Production
Direct Answer

What are AI Voice Agents?

AI voice agents are LLM-powered systems that hold natural phone conversations, understand context and intent, access your live business data, and take real actions; booking appointments, qualifying leads, updating CRMs, and resolving issues without human intervention.

Unlike legacy IVR trees that frustrate callers into hanging up, AGIX voice agents listen, reason, and respond in real time, handling the full call lifecycle from greeting to resolution or warm handoff.

Your best phone rep; available 24/7, never on hold, fluent in 40 languages, and closing every call with a CRM update.

S
Santosh Singh
Founder & CEO, Agix Technologies
Core Capabilities
Natural Speech
Human-paced conversation with sub-200ms response latency
LLM
Appointment Booking
Checks availability and books in your calendar live on the call
Real-Time
Lead Qualification
Scores and routes inbound leads by budget, fit, and intent
Outbound
40+ Languages
Switches language mid-call based on caller preference
Multilingual
Market Data & Impact

The Business Case for AI Voice

$47B
Market by 2030
MarketsandMarkets
75%
of Calls Automatable
Gartner 2024
$11
Saved Per Call vs. Human
McKinsey Research
34%
Higher Conversion Rate
vs. web form leads
AGIX as Your Provider

AGIX Designs, Builds & Deploys
Your Voice AI System

We don't sell voice bot platforms or resell third-party tools. AGIX engineers production-grade voice agents from the ground up; trained on your scripts, integrated with your CRM and calendar, deployed on your infrastructure.

Custom Voice & Persona
Your agent uses your brand voice, tone, and call scripts, not generic defaults. Cloned or synthesized from your best reps.
Deep CRM Integration
Reads caller history from Salesforce or HubSpot before answering. Writes call summaries, notes, and next steps back after every call.
Compliant & Secure
SOC 2 ready, HIPAA-aware, TCPA-compliant for outbound. Call recordings stored securely in your own cloud infrastructure.
Full IP Ownership
Complete source code, call data, and infrastructure delivered to your cloud. No per-minute SaaS fees, no vendor lock-in.
The Real Difference

Legacy IVR → Call Center → AI Voice Agent

Legacy IVR / Call Center
✦ AI Voice Agent (AGIX)
Language
Press 1 for billing, press 2 for support…
Free-form natural speech, any phrasing
Availability
Business hours only; hold times 10–20 min
24/7, answers in <1 second, zero hold
CRM Updates
Manual entry after the call, if it happens
Auto-logged with summary and intent tags
Scalability
Hire more agents; costs scale linearly
Unlimited concurrent calls, same cost
Languages
1–2, requires bilingual staff
40+ languages, auto-detected on first sentence
Cost Per Call
$8–$15 (human agent loaded cost)
$0.08–$0.40 (AI agent)
Use Cases

Every Call, Automated

From first ring to CRM update, AGIX voice agents handle the full call stack across inbound and outbound.

Handle Every Inbound Call, Instantly

Your AI agent answers every call in under a second. It understands the caller's issue, looks up their account in your CRM, and resolves common requests without transferring; order status, FAQs, billing, refunds, and more.

Zero hold time, answers every call instantly
Resolves up to 70% of tier-1 issues without escalation
Warm handoff with full call context to human agents
Auto-logs call summary and resolution in your CRM
−68%
Cost per call
24/7
Coverage
Sample Call Flow
1
Caller speaks freely
"Hi, I need to check on my order from last Tuesday"
2
Agent looks up account
Pulls order #4821, sees it shipped yesterday
3
Resolves in real time
Gives tracking number, estimated delivery, offers SMS alert
4
Logs and closes
CRM updated. Call classified: "Order inquiry → Resolved"
How It Works

From Kickoff to Live Calls in 8 Weeks

AGIX follows a proven delivery framework; no open-ended engagements, no scope creep.

1
Discovery & Script Mapping
We audit your current call flows, define goals, and map every scenario your agent needs to handle. Weeks 1–2.
2
Voice Build & Integration
We build the agent, connect your CRM, calendar, and telephony. Voice persona and tone dialled in. Weeks 3–5.
3
Testing & Red-Teaming
Hundreds of simulated calls. Edge cases stress-tested. CSAT benchmarked vs. your human agents. Weeks 6–7.
4
Production Launch
Go live with real calls. Live monitoring, performance dashboards, and a 90-day support window. Week 8.
Technology Stack

Built on Best-in-Class Voice & AI Infrastructure

OpenAI GPT-4oElevenLabs TTSDeepgram STTTwilio VoiceVapi.aiRetell AISalesforce / HubSpotGoogle Calendar APIAWS / GCP / AzureAnthropic ClaudePinecone Vector DBZendesk / Freshdesk
Client Results

Voice AI in the Wild

All case studies
Polyai case study thumbnailEnterprise SaaS
Conversational
POPolyAI

Agix partnered with PolyAI to build a five-layer voice automation platform that handles enterprise call volume at scale, classifying caller…

The Challenge

Enterprise contact centers were spending millions on automation that made the customer experience worse. The problem…

The Outcome

Measured across PolyAI's enterprise deployments, spanning hospitality, financial services, retail, and healthcare, in…

Resolution Rate

89%

Cost Per Call

−74%
Read Full Case Study
Kite Therapy case study thumbnailPaediatric Allied Health
ConversationalDecision
KCKites Children's Therapy

Agix built a 9-step AI intake and coordination pipeline for Kites Children's Therapy, automating referral capture, smart triage, NDIS…

The Challenge

NDIS demand for paediatric services doubled in three years. Kites was adding therapists faster than they could build…

The Outcome

Measured against pre-deployment baselines across Kites' intake and coordination operations.

Faster Intake Process

Reduction in Admin Workload

68%
Read Full Case Study
Hilton Hotels case study thumbnailHospitality
Conversational
HHHilton Hotels & Resorts

Agix partnered with Hilton Hotels & Resorts to deploy an end-to-end AI hospitality platform, spanning AI concierge, dynamic pricing,…

The Challenge

Hilton had accumulated decades of rich guest data, preferences, stay patterns, feedback, loyalty interactions, but that…

The Outcome

Measured across Hilton properties with the full AI hospitality platform deployed, spanning concierge, pricing,…

Guest Satisfaction Score

+23%

Revenue Uplift

18%
Read Full Case Study
Common Questions

AI Voice Agents,
Questions Answered

What is an AI voice agent and how is it different from an IVR?+

A traditional IVR forces callers into rigid "press 1 for X" menus, any deviation causes failure. An AI voice agent understands free-form natural speech, remembers context across the call, accesses your live systems, and takes real actions like booking appointments or updating your CRM. It sounds like a human, handles unexpected questions, and resolves calls end-to-end, not just route them.

Will callers know they're talking to an AI?+

Modern AI voice uses neural TTS that is largely indistinguishable from human speech in blind tests. That said, AGIX recommends compliant disclosure practices; we design agents that are clearly helpful and professional, and disclose AI identity when directly asked. Many of our clients find callers engage more candidly with AI than with human agents, improving resolution quality.

Which phone systems and CRMs does it integrate with?+

AGIX voice agents work with any SIP-compatible phone system or VoIP provider including Twilio, RingCentral, Vonage, and 8x8. On the CRM side we integrate natively with Salesforce, HubSpot, Zoho, Pipedrive, and any system with a REST API. Calendar integrations include Google Calendar, Microsoft Outlook, Calendly, and most practice management systems (Epic, Athenahealth, etc.).

How much does an AI voice agent cost to build?+

AGIX voice agent projects range from $12,000–$18,000 for single-use-case agents (inbound support or appointment booking) to $35,000–$65,000 for enterprise multi-scenario platforms with complex integrations, outbound campaigns, and multilingual support. All projects are fixed-scope; you get the full source code, no per-minute SaaS fees. Typical ROI timeline is 4–9 months depending on call volume.

How does the agent hand off to a human when needed?+

AGIX agents monitor conversations for escalation triggers; caller frustration, complex requests, regulatory flags, or explicit requests for a human. When triggered, the agent briefs the incoming human agent with a live spoken summary and simultaneously updates your CRM with call context, so the human never starts from scratch. Warm transfers take under 10 seconds.

Is the voice agent HIPAA and TCPA compliant?+

Yes. For healthcare clients, AGIX builds HIPAA-aware infrastructure: call recordings encrypted at rest and in transit, PHI handling logged and auditable, and BAAs available. For outbound calling, all campaigns are TCPA-compliant with DNC list scrubbing, calling hours enforcement, and consent management built in. We work with your legal team to review scripts before launch.

How long does deployment take?+

Single use-case voice agents (e.g. appointment booking or inbound support) go live in 6–8 weeks. Multi-scenario enterprise deployments with multiple integrations run 10–14 weeks. AGIX follows a phased approach: discovery → build → testing → production, with working demos available at the end of week 3 so you can hear your agent before it goes live.

Free Demo

Ready to Hear Your AI Voice Agent?

Book a 30-minute call and we'll walk you through a live voice AI demo; then map out exactly how it would work for your business, with real timelines and costs.

Live voice demo tailored to your industry and call types
CRM and telephony integration plan for your specific stack
Fixed-scope quote with ROI projection, no surprises
Response within 1 business day
S
Santosh Singh
Founder & CEO, Agix Technologies
Book a Free Voice AI Demo
30 minutes. Hear your agent live. No commitment.

No commitment · Response within 24 hours